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Network Connection & Privacy

Does my thermostat need to be connected to participate?

Does my thermostat need to be connected to Wi-fi to participate in SmartSave?

  • Yes. Your thermostat must maintain a continuous internet connection via Wi-Fi to participate. This is the only way SmartSave can make needed thermostat adjustments during grid events.

Should I worry about my privacy?

  • Comfort matters, but your privacy matters even more. We do not sell your personal information. Carrier Global Corporation and its trusted program partners may use your personal information and any thermostat and connected equipment data to offer, enable, manage your participation in, provide support for, and improve the SmartSave program, and as otherwise provided in the Carrier Privacy Notice. See the Carrier Privacy Notice

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